Support at home

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Alongside our Wellbeing service, our care at home service, also known as regulated care, provides a range of services to support carers and those they care for in their own home (regulated by the Care Quality Commission). 

The care is individually tailored to each person, discussing their needs and how they want to be cared for from the number of visits per day and per week to how we provide your care. We carry out an assessment at a time convenient to you to understand how we can help support you in your caring role. 

Deciding it's time to seek some help at home can be difficult and leave you feeling conflicted but we are here to help and support you throughout the process.

Practical Support Services

Our Practical Support Services provide help, assistance and support to enable people to live as independently as possible in their own home. We can support you with personal care, light domestic duties and shopping. We can also provide companionship, reassurance and support to ensure you're able to attend GP, hospital, dentist and optician appointments. We appreciate there's a lot more to life than appointments and that's why we're also there to help ensure you have the time to do whatever else it is you need to do, whether it be a visit to the hairdressers or your place of worship.

Personal Care Services

Often just a little help with the demands of a daily routine can support your independence and greatly enhance the quality of your life whilst maintaining privacy and dignity.

We can provide support with getting out of bed in the morning, bathing and dressing, preparation of drinks and meals, prompting or administering medication. We can also visit during the day and in the evening to undertake any support you may need including helping you to bed at night and securing your property to ensure a restful, worry-free sleep.

Respite Care Services

Our respite care service enables carers to have a break from their caring responsibilities either for a couple of hours or for a more extended period. Our service gives carers peace of mind, confident that a well-trained, trusted member of our care support team will be on hand to provide all the care and support required in their absence. This service offers a real and practical alternative to residential admission or hospital care with consistency and continuity of care offered in your own home, ensuring minimum disruption to your routine.

This service is offered 24 hours a day, 7 days a week and includes overnight services. The overnight service is usually from 10pm to 7am but this can be flexible to meet individual needs. All care and support can be provided so that carers can have an undisturbed night’s sleep.

Domestic Services

Domestic services provide help with everyday tasks such as cleaning, washing, ironing and preparation of meals. We can support you to do your shopping or undertake this on your behalf. We can also support you to pay bills, collect your pension and generally access other services you wish to use.

Social and Community-based Services

We offer a personalised service enabling you to access the community and social activities of your choice. This service has been designed to support people who may otherwise find themselves socially isolated at home due to their personal circumstances of disability, frailty or simply unable to go out on their own.

Our trained care support staff can provide companionship, reassurance and friendship together with encouragement to access community activities of choice.

Live-in Care Services

A live-in carer lives alongside you in your own home. It’s a personal, full-time service providing one-to-one care for you, in the comfort of your own home ensuring all your needs are met. We recommend trying live-in care as an alternative to a residential home, which is a big step to take and a decision that can be difficult to reverse.

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