About Us

Carers Trust Heart of England exists to improve the lives of family carers and the people they care for. We are a One Stop Shop to meet carers’ individual needs by providing information, advice and support including a wide range of practical support.

We were formed in 2015 by the merger of the two principal organisations that had been supporting carers for many years – Coventry Carers’ Centre and Crossroads Care Coventry and Warwickshire.

We respect the individuality of carers and people with care needs and seek to promote their choice, independence, dignity and safety. We believe that carers must have access to high-quality services that enable them to benefit fully from the support we can offer.

We respect the privacy and personal choices, lifestyles, customs, cultures and values of each person for whom we provide a service and seek to involve carers and people with care needs in the provision, management and development of the services we provide.

We are an independent incorporated Charity (number 1057024) and Company Limited by Guarantee (number 3206963) and are a Network Partner of the national organisation Carers Trust, which comprises over 150 carer support organisations in the UK.